Knowledgebase : Getting started
Yes, email piping (automatically creating ticket from e-mails) is supported by HelpDeskZ.To enable email piping for your help desk follow this email piping tutorial.
This page intends to provide basic security tips for HelpDeskZ administrators. In other words - how to make HelpDeskZ more secure and less prone to attacks?
1. Keep HelpDeskZ updated
As with any ...
HelpDeskZ requires:
PHP 5.x
MySQL database
GD Library (only for captcha verification)
Mod_rewrite (only if you want to use permalinks)
To install HelpDeskZ follow these steps:
Extract the files and folders from the HelpDeskZ zip file you downloaded.
Open the readme.html file included in the download.
Follow step-by-step instr...
HelpDeskZ can be translated to any language, you only have to follow these steps:
Go to /includes/language and copy the file english.php and use that copy to create your file language, rename it...
Most popular articles |
Newest articles |